SHIPPING INFORMATION

DELIVERY 

 Please note that RE-SSENTIEL can only deliver online purchases to Belgium, Germany and the Netherlands. You can choose between Colissimo (home delivery) or Mondial Relay (pick-up point) for the delivery of your online purchase. The package can be delivered at home or to a pick-up location.

ESTIMATED DELIVERY TIME

We will make every effort to deliver your order as quickly as possible.

Belgium / the Netherlands: 5-7 business days

France: 3-5 business days

Germany: 5-7 business days

Please note: delivery times go into effect the business day after you place an order and are indicative. During busy periods, dispatch and delivery may take longer than usual.

RATES

Belgium / The Netherlands / Germany: the delivery costs are € 6,35 for delivery in a pick-up location, and for at-home delivery € 7,50 without required signature. 

France : The delivery costs are € 5,9 for delivery in a pick-up location, and for at-home delivery € 7,50 without required signature

RETURNS 

You can return your purchased item(s) from www.re-ssentiel.com   within 14 days counting from the data of receipt of your order. The item(s) must be in unused condition and complete with original labels.

Make a return is simple:

We recommend to keep proof of postage until the package reaches the warehouse: take a picture of the label or write down the tracking number. Within 14 days after receiving the item(s) in the warehouse, you will be refunded. The refund will be credited to the original payment method used to place the order.

* Return shipping is at own cost. To make it easy, a fee equal to the original shipping costs will be deducted from the reimbursement.